Remember the days when you would call a company’s 1-800 number for customer service, and on your first try you’d reach an actual human? Well, by and large those days are long over. Instead of reaching a person, you’re far more likely to get stuck in a version of “press 1 for this, press 2 for that” phone tree hell. It’s frustrating, and a major time waster!

I’m always looking for ways to save time for both my organizing clients and myself, and time spent on phone trees is not time well spent. There are several services that say they can help you skip directly to a human. Two favorites – www.gethuman.com and www.fonolo.com – give them a try and let me know what you think!